Privacy Policy

OligoMEDIA (“OligoMEDIA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit or use our website, contact us, request our services, communicate with us, or otherwise interact with OligoMEDIA.
By using our website or providing personal information to us, you acknowledge that you have read this Privacy Policy.

1. Who We Are

OligoMEDIA provides services including organization development, corporate development, business development, corporate identity and website design, e-commerce solutions, advertising and corporate video production, social media management and related digital services.
OligoMEDIA may work with clients and business partners across Asia Pacific, Europe, the Middle East and other jurisdictions.
For privacy-related questions, you may contact:
Email: privacy@oligo-media.com
Phone: +91-9036460055

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following information.

2.1 Information submitted through our contact form

When you contact us through our website, we may collect:

• Name
• Email address
• Company name
• Country
• Country code
• Phone number
• Message or other information you voluntarily provide

The information currently requested through our website contact form is described above.

2.2 Business and project information

If you become a client or prospective client, we may collect information necessary to discuss or deliver our services, including:

• Company or organization information
• Project requirements
• Business requirements
• Project communications
• Service preferences
• Quotations and commercial information
• Information provided in documents or files that you voluntarily share with us

2.3 Communications

We may retain communications exchanged through:

• Email
• Telephone
• WhatsApp
• Video conferencing
• Website forms
• Other business communication channels

2.4 Technical information

When you visit our website, certain technical information may be collected automatically by our hosting provider, security services, analytics tools or other technologies.
This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from IP address
• Pages visited
• Referring website
• Date and time of access
• Technical logs and diagnostic information

We use such information primarily for security, website operation, troubleshooting and analytics.

3. How We Use Personal Data

We may process personal data for the following purposes:

Providing services

To:

• Understand your requirements
• Respond to enquiries
• Prepare proposals and quotations
• Deliver projects
• Communicate regarding ongoing projects
• Provide customer support
• Manage business relationships

Business communications

To:

• Respond to your requests
• Send project-related communications
• Provide information you have requested
• Communicate regarding services or proposals

Marketing

Where permitted by applicable law and where the appropriate consent or other lawful basis is required, we may send:

• Service updates
• Company announcements
• Offers
• Newsletters
• Promotional communications
• Information about new services

You may opt out of marketing communications at any time.

Website and security

We may process technical information to:

• Operate our website
• Maintain website security
• Detect fraud, abuse or unauthorized access
• Troubleshoot technical problems
• Improve website performance

Legal and regulatory purposes

We may process information where necessary to:

• Comply with applicable laws
• Respond to lawful requests from authorities
• Establish, exercise or defend legal claims
• Protect our legal rights and property

4. Consent and Your Choice

Where processing is based on consent, we will seek consent in an appropriate manner and will not require consent for purposes that are unrelated to the service being requested.
The Digital Personal Data Protection Act, 2023 requires personal data to be processed for a lawful purpose and provides for consent and certain legitimate uses as grounds for processing.
You may withdraw consent where processing is based on consent.
Withdrawal of consent will not affect processing that occurred before the withdrawal, and may not affect processing that we are otherwise legally permitted or required to carry out.

5. Mailing and Marketing Lists

Our current contact form states that submitting an enquiry automatically includes the person in our mailing/messaging list.
We recommend that OligoMEDIA obtain separate, affirmative consent for promotional communications rather than treating an enquiry submission as blanket marketing consent.
Where applicable, users should be presented with a separate option such as:
“I agree to receive marketing and promotional communications from OligoMEDIA.”
Marketing consent should not be required merely to submit a general enquiry unless there is a lawful reason for doing so.
You can unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

6. Data Sharing

We do not sell personal data.
We may share personal data where reasonably necessary with:

• Employees and authorized personnel
• Contractors and consultants
• Technology and hosting providers
• Email and communication providers
• Website and analytics providers
• Professional advisers
• Payment or financial service providers where applicable
• Legal advisers
• Government authorities or law-enforcement agencies where legally required

Third-party service providers may process information on our behalf and are expected to maintain appropriate confidentiality and security safeguards.

7. International Data Transfers

Because OligoMEDIA may work with clients and service providers internationally, personal data may be processed or stored in countries outside the country in which you reside.
Where required by applicable law, we will implement appropriate safeguards for international transfers of personal data.
For individuals protected by the GDPR, transfers outside the European Economic Area may be subject to applicable GDPR transfer mechanisms, including adequacy decisions, standard contractual clauses or other legally recognized safeguards.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including:

• Responding to enquiries
• Delivering services
• Maintaining business records
• Managing contractual relationships
• Resolving disputes
• Meeting legal, accounting and regulatory obligations
• Protecting our legitimate business interests

When personal data is no longer required, we will delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

9. Data Security

We take reasonable technical and organizational measures to protect personal data against:

• Unauthorized access
• Unauthorized disclosure
• Accidental loss
• Destruction
• Alteration
• Misuse

Security measures may include access controls, authentication, encryption where appropriate, secure hosting, backups, monitoring and employee confidentiality obligations.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Cookies and Similar Technologies

Our website may use cookies or similar technologies to provide functionality, maintain security, understand website usage and improve the user experience.
Depending on the technologies used, cookies may include:

• Essential cookies
• Functional cookies
• Analytics cookies
• Performance cookies
• Marketing cookies

Where applicable law requires consent for non-essential cookies, we will provide an appropriate consent mechanism.
You may also manage cookies through your browser settings.

11. Third-Party Websites

Our website may contain links to third-party websites or services.
Those websites operate under their own privacy policies and terms.
OligoMEDIA is not responsible for the privacy practices, content or security of third-party websites.
We encourage users to review the privacy policies of third-party websites before providing personal information.

12. Your Privacy Rights

Depending on applicable law and your jurisdiction, you may have rights concerning your personal data.
These may include the right to:

• Request information about personal data being processed
• Request access to personal data
• Request correction of inaccurate information
• Request deletion of personal data where applicable
• Withdraw consent where processing is based on consent
• Request information about certain disclosures or processing activities
• Raise a grievance or complaint
• Request other rights provided by applicable law

The DPDP Act provides Data Principals with rights including access to information concerning processing and certain rights relating to correction, updating, erasure, consent withdrawal and grievance redressal.
Rights available to you may vary depending on your location and the applicable law.

13. How to Exercise Your Rights

To submit a privacy request, contact:

Email: privacy@oligo-media.com

Please include:

Your name
Contact details
The nature of your request
Any information that helps us identify the relevant data or interaction

We may take reasonable steps to verify your identity before processing certain requests.
We will respond within the period required by applicable law.

14. Children's Privacy

Our website and services are intended for businesses and adults.
We do not knowingly request or intentionally collect personal data from children where prohibited by applicable law.
If you believe that a child has provided personal data to us without appropriate authorization, please contact us so that we can review and take appropriate action.

15. Data Breaches and Security Incidents

If we become aware of a personal data breach affecting personal data processed by us, we will assess and respond to the incident in accordance with applicable law.
Where notification is legally required, we will notify the relevant authorities and/or affected individuals within the applicable timeframe.
We may also take measures to contain the incident, investigate its cause, mitigate potential harm and prevent recurrence.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes to our services
• Changes to our technology
• Changes in applicable laws
• Changes in our data-processing practices

The updated version will be published on this website.

17. Contact Us

For questions, requests or concerns regarding this Privacy Policy or your personal data:

OligoMEDIA
Email: privacy@oligo-media.com
Phone: +91-9036460055
Website: https://oligo-media.com/